After Covid19, the customer service team have been receiving a very high volume of enquires. To give you the quality service that you deserve and alleviate the immense pressure on our team, we have arranged a customer contact hour during which we are accessible through the following telephone numbers: +2519(0)11512835/ +251(0)923943390

  • Monday-Friday: 10 :00am - 3:00pm
  • Saturday: 2:00pm – 5:00pm

If you would like to contact us outside of these hours, you can send us an email at information@et.britishcouncil.org or book an appointment to meet with customer service representatives here.

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