To give you the quality service that you deserve and alleviate the pressure on our team, we have arranged a customer contact hour during which we are accessible through the following telephone numbers: +251 (0)911512835

  • Monday - Friday: 10:00 am - 03:00 pm
  • Saturday: 2:00 pm – 5:00 pm

IELTS exam result collection time is from 09:00-12:00 hours on Monday, Wednesday, and Friday. Please bring the identification card you used to register for the exam.

To contact us outside of these hours, e-mail us at or book an appointment to meet customer service here.

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