Dear Customers, Partners,
Please note that we have now closed our offices to the public and we have had to cancel classes, examinations and testing due to the surge in Covid-19 cases in the country. We are sorry for the disruption this causes but, the health and safety of our staff and customers are our top priority.
Our programme staff will be working remotely during this period.
We are closely following up on the health situation so that we can open our offices without compromising our esteemed customers' and staff members' safety.
Find further details below.
TEST RESULT REQUESTS
We know how much effort goes into preparing for your IELTS and we’re sorry we’re not able to give you your test result right now. For candidates who have taken a test in December 2021, you can access your result by logging in to your account.
ENGLISH COURSES
Our face-to-face English courses are temporarily suspended to ensure the safety of all staff and customers until further notice. We will be in touch when we have more information.
CUSTOMER SERVICES
Our customer service team will be working remotely. But, please note that our office telephone number will not be available during this period. Customers with urgent inquiries should email our Customer Service team at information@et.britishcouncil.org. We apologise for any inconveniences caused.
Considering the unusually large number of inquiries that we receive daily, there may be a short delay in our responses. However, we will do our best to get back to each of you as soon as possible.
Thanking you in advance for your understanding and cooperation.
Stay Safe,
The British Council Team